van der Heijden J.P., Witkamp L.
Digital Health. Health Informatics. pp. 27-41
In The Netherlands, we have developed and successfully applied our Health Management Practice (HMP) Model on a large number of telemedicine services using the “start small, think big” approach, leading to fully integrated telemedicine services. Results show a 70–96% reduction in hospital visits in dermatology and ophthalmology, which translates into an immediate cost reduction of 18%. Response times of 4–5 working hours and the learning effect have a high impact on the quality of care delivered. Telemonitoring programs in mental health have shown that involving the patient as an active actor can result in more motivation and ownership of their own health. Telemedicine also allows hospitals to remain focused on delivering high-quality specialized care.